The CREATE team recently published “Understanding Medicare-related decision-making by older adults: Role of technology support” in Human Factors in Healthcare (June 2025). Drs. Lee, Mudar, and Rogers from the Illinois site reviewed the literature to understand older adults’ use of Medicare-related technology tools.

The article summarized how well older adults understood Medicare and what information sources they used. Recommendations included providing training on using official Medicare resources and on adopting appropriate strategies for decision-making. There was an emphasis on understanding older adults’ characteristics and preferences for making healthcare decisions, as well as redefining what optimal Medicare plans are for older adults.

To read the full article, please visit the ScienceDirect website.